diff --git a/chatbot-api/twenty_crm.py b/chatbot-api/twenty_crm.py
index f16944b..00a813d 100644
--- a/chatbot-api/twenty_crm.py
+++ b/chatbot-api/twenty_crm.py
@@ -151,16 +151,19 @@ async def update_person(person_id: str, updates: dict) -> bool:
     return False
 
 
-async def create_note(title: str, person_id: str | None = None) -> str | None:
+async def create_note(title: str, person_id: str | None = None, body: str = "") -> str | None:
     """Create a note in Twenty CRM, optionally linked to a person."""
     if not settings.twenty_crm_api_key:
         return None
     try:
         async with httpx.AsyncClient() as http:
+            note_data: dict = {"title": title}
+            if body:
+                note_data["bodyV2"] = {"markdown": body, "blocknote": None}
             resp = await http.post(
                 f"{BASE_URL}/notes",
                 headers=HEADERS,
-                json={"title": title},
+                json=note_data,
                 timeout=10,
             )
             if resp.status_code != 201:
@@ -282,11 +285,15 @@ async def save_conversation_transcript(
             lines.append(f"🤖 Bot: {content}")
 
     transcript = "\n".join(lines)
-    # Truncate to 4000 chars for CRM note
-    if len(transcript) > 4000:
-        transcript = transcript[:3950] + "\n\n... (truncated)"
+    # Truncate to 10000 chars for CRM note body
+    if len(transcript) > 10000:
+        transcript = transcript[:9950] + "\n\n... (truncated)"
 
-    return await create_note(transcript, person_id)
+    return await create_note(
+        f"💬 Chat transcript — {visitor_name}",
+        person_id,
+        body=transcript,
+    )
 
 
 async def create_lead_in_crm(